Hamilton Airport's ticketless car park
Please note, this car park is located at Hamilton Airport, NEW ZEALAND - NOT Canada.
Situated directly outside the main terminal - just a short walk to check-in.
Long and short-term parking and pricing options available.
Fully automated, with 24/7 access.
Safe and secure with 24/7 CCTV monitoring, regular security patrols - fully lit at night. *
Payment by cash, EFTPOS, VISA debit/credit card and Mastercard.
One hour free parking in the main car park for drop-off's and pick-up's.
Online and drive-up parking rates have increased slightly - please see below under ‘How to park at Hamilton Airport’ for the new rates.
How to park at Hamilton Airport
Tahi
Option 1
Drive-up customer
Rua
Option 2
Pre-booked online
Option 1: turning up on the day (drive-up) customer
How much does it cost to park at Hamilton Airport?
(All fees in $NZ)
Up to one hour: | FREE | |
Hourly charge thereafter: | $NZ4 | |
Maximum daily charge: | $NZ22 (per 24 hours) | |
Maximum monthly charge (30 days): | $NZ125 (one entry, one exit) |
Parking entry instructions for turning up on the day:
When you drive up to the entry the system will read your licence plate and the barrier will automatically open.
Should the barrier not open, please use the intercom (depicted by a telephone) for manual assistance.
Paying for parking
There are two ways to pay for parking:
You can use the Pay Station before you get into your vehicle. Enter your licence plate on the touchscreen at the Pay Station and follow the onscreen prompts to pay for your parking. The Pay Station is located undercover, just in front of the terminal. You can pay with cash, eftpos, or credit card, then head straight to the exit and the system will read your licence plate and the barrier will automatically open.
You can also pay directly at the exit barrier. The system will read your licence plate and display the charge onscreen. Follow the onscreen prompts to pay with payWave or insert your credit card.
Option 2: booking online
You can save by booking online.
The earlier you book, the more you can save!
What are my online parking options?
Park & Save
Super Saver
Weekend Saver
Standard drive-up rate
Note: we only allocate a certain number of car park spaces for all online parking options. If the booking system indicates they are all sold out, this does not mean the car park is full. You can still turn up on the day of departure and parking will be available.
On entry:
When you drive up to the entry the system will read your licence plate and link it to your online booking and the barrier will automatically open.
Should the barrier not open, please use the intercom (depicted by a telephone) for manual assistance.
On exit:
At exit the system will read your licence plate and the barrier will automatically open.
Should the barrier not open, you may have an outstanding parking charge. Please follow the onscreen prompts to pay with payWave or insert your credit card.
Press the intercom if you need assistance with exiting the car park.
Terms & conditions
* Please note: our Rescue Fire and Security Officers patrol the area on a regular basis. While every effort is made to ensure the security of vehicles in the car park, Hamilton Airport takes no responsibility for vehicle damage or theft.
Frequently Asked Questions
How do I make a booking?
There are six simple steps to a successful car park booking:
Click here to access the online parking portal. Have your licence plate and credit card details ready.
Select your entry and exit times, then click "Search" to view available parking options.
Choose your preferred option and click “Add to cart”.
Go to your cart, click “Checkout”, and enter your details.
Review and agree to the Online Booking Terms and Conditions.
Click “Book Now” to complete your booking. A confirmation email will be sent to you.
Do I need to print my booking confirmation?
No, your licence plate number is linked to your booking. However, we recommend keeping your confirmation email for reference.
Can I book at short notice?
Yes. You can make a booking up to 60 minutes prior to your arrival time. However, discounted parking products are limited, so booking in advance is recommended.
What if I need to amend my booking?
Your parking is reserved for the dates and times selected at booking. Once a booking is made, your exit time cannot be changed. If you need to modify your booking, you will need to cancel it and create a new one. A refund will be processed to your payment card, and a new transaction will be required for the new booking. Please note the same parking product may not be available when rebooking
How do I manage my booking?
Click “Manage my booking” in your confirmation email and log in to your account. Here you can:
change your licence plate number,
update your contact and payment details,
view your booking history,
cancel your booking (up to 1 hour before arrival)
What happens if I want to bring a different vehicle (different licence plate number) to the one confirmed on my booking?
If you are going to use a different vehicle (licence plate number) to the one detailed on your booking, you can amend this within 1 hour of your entry time. Simply click on “Manage my Booking” on your confirmation email. Should your plans change on the day, please use the intercom (depicted by a telephone) on entry, and we will manually link your licence plate to your online booking.
Important: If you enter or exit the car park with a different licence plate than the one on your booking, you will be charged the standard drive-up rate at the exit. Make sure to update your plate at least one hour before arrival.
What if I need to cancel my booking?
You can cancel your booking up to 1hour prior to your arrival time at no charge. The simplest way is to click "Cancel booking" on your confirmation email. Log in to your account to cancel.
What if my flight is delayed, cancelled or if I miss my flight?
We do not offer refunds for cancelled or delayed flights, as this is beyond airport management's control. Please check with your insurance provider or the airline to determine whether you are entitled to any form of reimbursement.
All bookings allow one entry and one exit only. If your flight changes after entering the car park, you cannot leave and re-enter on the same booking, regardless of whether you are within your booking period or not.
What happens if my licence plate is not recognised at entry/exit?
Sometimes, licence plates may not be read correctly due to dirt, damage, or system errors. If this happens, please use the intercom for assistance.
Can I enter the car park prior to my confirmed booking time, or exit the car park later than my confirmed booking time?
It is important that you arrive and depart as close to your booking times as possible. The system has a short grace period built in to accommodate some additional time. If you exceed this period, you will incur additional charges. These will automatically be displayed at the pay station or exit gate.
How do I apply for a refund?
Refunds are not provided for cancelled or delayed flights, and no refund will be provided if your stay is shorter than the booking period. In exceptional circumstances, where you are otherwise unable to cancel your booking or you have incurred extra charges, we may offer a refund, less an administrative charge of $15, at our discretion and on a case-by-case basis.
To apply for a refund, please complete our online refund application form. A member of our staff will be in contact once your application has been reviewed.
Why can't I access the Weekend Saver?
The Weekend Saver rate has limited availability and specific conditions:
Your parking must start between midnight Thursday and end before midnight Monday.
Save up to 40% when booking 14+ days in advance.
Save up to 50% when booking 30+ days in advance.
Please note: You cannot combine a Weekend Saver booking with another parking product without exiting first.
What facilities are available for special assistance customers?
Whilst our car park has several accessible spaces available for Mobility Card Holders, unfortunately you are unable to reserve any specific space via the online booking system.
Can I book long-term parking?
Yes! Contact us to discuss long-term parking options.
Is there a height or size restriction for vehicles?
Oversized vehicles (such as trailers, campervans, and buses) are not permitted without prior management approval.
What happens if my licence plate is not read at exit?
In some isolated instances your licence plate may not be read correctly at the exit barrier. Often this is due to the licence plate being dirty or damaged. If you arrive at the exit and the barrier does not open, follow the prompts on the screen. If you are unsure about the prompt, please press the intercom for assistance.
What payment methods are accepted at the time of booking online?
For online bookings, we accept the following debit and credit cards: VISA and MasterCard. Cash is accepted at the pay station only. A 2% surcharge will apply to all payWave or credit card payments made at the pay station or exit gate.
How are parking charges calculated?
Pre-booked parking rates are calculated on a 24-hour period (or part thereof). Rates are calculated based on the times and dates you select when making your booking. No additional booking or credit card fees apply when booking online. If you overstay your booking, additional charges apply. You can pay these at the pay station when you return to Hamilton Airport.
How many entries and exits does my booking allow?
All car park bookings allow one entry and one exit. If you leave the car park and return, a new booking will be required, or you will be charged as a standard drive-up customer.
How do I provide feedback?
We are committed to the highest standards of customer care. If you would like to provide us with feedback on any aspect of the service you receive, please contact us by e-mail here.
How can I contact you?
If you have any queries, please contact:
Telephone: (07) 848 9027 or email: parking@hamiltonairport.co.nz
Address: Hamilton Airport, Airport Road, RD2, Hamilton 3282, New Zealand
