Services available in our terminal building
Powered tables in our Business Hub/Customer Zone (pictured above) on the ground floor allow for the charging of devices.
Powered furniture on the mezzanine level allows for the charging of devices.
Luggage trolleys.
Our Parent Room on the ground floor has baby change facilities and seating for feeding.
A Prayer Room for those who wish to worship onsite.
Free WiFi (connect to "Hamilton Airport" when in the terminal building: password = freewifi)
Air New Zealand Regional Lounge (mezzanine level).
Car rental kiosks.
Tourist information brochures.
Vending machines.
Accessibility
Transport and parking
We use licence plate recognition (LPR) technology in our car park to ensure an easy and relaxing parking experience for our customers.
- Arrivals: when you arrive at the airport our system will automatically read your licence plate and the barrier arm will open. You won’t receive a ticket. Remember your licence plate number as you’ll need it later.
- Departures: after you’ve collected your bags, please pay at the Pay Station outside the terminal. Enter your licence plate number and follow the onscreen instructions. Then head to the exit barrier, which will automatically open to allow exit.
If you booked online, you can drive straight to the exit barrier without visiting the pay stations – our system will match your licence plate number with your booking and the exit barrier will open.
For more information on our parking options, please visit Parking information.
Mobility parking
Mobility car parks are available for vehicles with a valid Mobility Parking Permit. These parks are close to the terminal building and located in the single level open (no cover) car park. The path to the terminal is wheelchair friendly. Standard parking charges apply.
Taxi services
Taxi services run from directly outside the airport terminal and should be booked in advance. Upon booking, please mention any special assistance you require. Hamilton Taxis (0800 477 477) have two mobility vans available - each capable of carrying two wheelchairs.
Inside the terminal building
- Doors
Our airport doors are automatic and wide enough to accommodate wheelchair access.
- Wheelchair use
Please contact your airline directly if you require a wheelchair while at Hamilton Airport.
- Lifts
There are lifts providing access to the ground and mezzanine floors.
- Toilets
There are wheelchair accessible toilets on the ground floor.
- Arrival and departure gates
The arrival and departure gates are located on the ground floor. The doors are automatic and wide enough for wheelchair access. There is seating and room for wheelchairs directly in front of the departure gates.
Food and beverage
Propeller Airport Cafe is located on the mezzanine floor. There are also vending machines for snack-type foods.
Special assistance
The comfort and safety of all passengers is paramount. Please contact your airline prior to booking if you require special assistance.
Air New Zealand provides service to travellers who require special assistance, including medical conditions, disabilities, flying while pregnant, flying with children and children travelling alone.
Please note, to ensure special assistance can be provided, you must be checked in 60 minutes prior to the departure of your domestic Air New Zealand flight.
